📝 Step 1：Check your Amazon order details (product type/size/variant).
📸 Step 2：Take clear photos of the issue (close-up + full product).
📦 Step 3：If possible, include the outer box/label photo.
What happens next
— We’ll review your request and reply within 24–48 hours.
— If we need anything else, we’ll ask in one message to avoid back-and-forth.
